Website Care Plans

Website Care Plans

Why do you need a website care plan?

Your Website is Critical to Your Business

You have a website that is crucial to your business. It generates leads, customers and revenue and If it doesn’t…  it really should. It’s a channel through which customers, suppliers, potential new staff and partners will find you and engage with you. It is fundamental to the success of your business and you want peace of mind that it will be up and available for your audience 24/7 without interruption. Your site builds trust and credibility with your customers and is probably the single most important marketing tool your business has.

All Software is Vulnerable

Software needs updating. All software. Including the software that powers your website. Your competitors are continually evolving and innovating with new websites and online strategies. The world is getting smaller as more of us connect to the web and that means it is only going to get harder to keep up, let alone stay ahead of the pack. More and more websites are getting hacked and attacked, including the big players like Twitter and Facebook as well as millions of small businesses every day. It’s the nature of the world we live in and unfortunately, websites are an easy target.

Why Do Sites Get Hacked?

There are lots of reasons that sites get hacked.  Of course there are the obvious reasons such as that the hacker wants to steal from the monetary aspect of your site but most hacking goes far beyond this. One example that any Australian will know about it the Census 2016 debacle. Hackers place malware on sites, usually done through software vulnerabilities and then at a later time that they choose will activate the malware to take control of all the sites. They then use all the sites they have hacked to attack the site they are wanting to take down. This is usually a very large site like a Government site or a huge international corporation such as Facebook.  They just use your site as collateral for the bigger attack.  In doing this your site will become flagged with Google as hacked and will be removed from Google ranking until it is clean.  You may also have your site destroyed beyond repair and without quality backup and restore options in place you will need to have your site rebuilt from scratch.  Not only is that a very costly experience but you will be without your site for 4 – 8 weeks.  Can you afford that type of downtime?

Do It Yourself?

Keeping your website up to date, backed up and secure can be time-consuming and a little tedious. It takes you away from what you should be doing, which is building relationships with your customers, staff and partners. The technology continues to evolve and it’s tricky to keep abreast of all the trends and developments.

My Help

If you’re reading this, then I know your website intimately because I built it or have at least worked on it. I know all of the variables and combinations of things that hang together to make it work. I also know the software your website is built on very well as I’ve been using it for many years and all of my customer’s websites, including mine, are built on the same software. This puts me in a great position to keep your website up and running and open for business.

Basic Plan

$              

49

+GST/per month

Basic check up

Software update

Check unwanted problems

Creating backup

250mb Managed Hosting (Siteground)

1 email address up to 250mb storage

Transfer existing site over to new space

Daily WordPress core updates

Daily WordPress plugin updates

Plugin & Theme Licence Checking

Uptime Monitoring

Monthly performance and issue reporting

6 month site audit

For any additional design and features, there will be a casual rate of $70 +GST per hour. We can also provide an alternative quote for any additional work or features you will be requesting.

Esssential

$              

99

+GST/per month

For Support for updates

Full Pack Monitoring 24/7

500mb Managed Hosting (Siteground)

3 email addresses up to 1000mb storage combined

Transfer existing site over to new space

Daily WordPress core updates

Daily WordPress plugin updates

Fortnightly backup of website/hosting

Plugin & Theme Licence Checking

Uptime Monitoring

Monthly performance and issue reporting

6 month site audit

Broken link checker

Spam & Revisions Cleanups

WordPress Training Videos

Sitemap created for search engines

Install/configure security plugin

Premium Plugin Licences

30 mins Small Tasks and Content Updates

For any additional design and features, there will be a casual rate of $70 +GST per hour. We can also provide an alternative quote for any additional work or features you will be requesting.

Premium

$                  

169

+GST/per month

Handling Content Updates

Handling Web Changes

Full Pack Monitoring 24/7

1gb Managed Hosting (Siteground)

6 email addresses up to 2000mb storage combined

Transfer existing site over to new space

Daily WordPress plugin updates

Daily WordPress core updates

Weekly backup of website/hosting

Plugin & Theme Licence Checking

Uptime Monitoring

Monthly performance and issue reporting

6 month site audit

Broken link checker

Create/Install Google Analytics and Webmaster Tools

Spam & Revisions Cleanups

WordPress Training Videos

Sitemap created for search engines

Install/configure security plugin

Premium Plugin Licences

1 hr Small Tasks and Content Updates

 eCommerce Software Maintenance

For any additional design and features, there will be a casual rate of $70 +GST per hour. We can also provide an alternative quote for any additional work or features you will be requesting.

Platinum

$                    

259

+GST/per month

Handling Content Updates

Handling Web Changes

Full Pack Monitoring 24/7

Advance Security and Protection

Unlimited Managed Hosting (Siteground)

10 email addresses up to 5000mb storage combined

Transfer existing site over to new space

Daily WordPress plugin updates

Daily WordPress core updates

Daily backup of database, weekly backup of complete files website/hosting

Plugin & Theme Licence Checking

Uptime Monitoring

Monthly performance and issue reporting

6 month site audit

Broken link checker

Create/Install Google Analytics and Webmaster Tools

Spam & Revisions Cleanups

WordPress Training Videos

Sitemap created for search engines

Install/configure security plugin

Premium Plugin Licences

2 hr Small Tasks and Content Updates

 eCommerce Software Maintenance

For any additional design and features, there will be a casual rate of $60 +GST per hour. We can also provide an alternative quote for any additional work or features you will be requesting.

Security, Terms, and Stuff

Firstly, this page IS secure (see the nice green lock in the browser address bar?)


It is recommended that you use one of our Web Care Plans at PurpleCow Digital Marketing.

We offer 4 tiers of Care Plans. We highly recommend that you take the Essential Care Plan as it will keep your site secure, up to date and well maintained.

Maintenance General Terms:

We are hosting your website until you give us 30 days notice.

We are looking after your website maintenance until you give us 30 days notice.

If you cancel the Web Care Plan, you're responsible for the above

All support requests should be sent via email to [email protected]

All the info about Web Care Plans can be found here.

Security, Terms, and StuffBut wait... Who is PurpleCow Digital Marketing?

PurpleCow Digital Marketing is our parent business, all accounts and invoices etc will be issued from PurpleCow, but the team is the same across both businesses.

TERMS

Cancellation Policy – You can cancel at any time.  Please email [email protected] with your intention and cancellation date.  30 days’ notice must be given to cancellations.

Payment Terms – SEO Plans are invoiced in the first week of the month and payment terms are strictly 7 days.

Fee Structures & Hourly Rates

*Fee structures are reviewed every 6 months.  This is due to the growing demand and costs within the industry.  My fees are very reasonable but I understand the financial pressures in small business.  All existing clients pricing is only reviewed once per year. I also only ever take on a limited number of clients to ensure service is not compromised.

Casual Hourly rates are charged at a standard rate of $70+GST per hour.  This rate is reduced on certain SEO Plans.  Please see each plan for the exact rate applicable.

Scarborough Qld, Australia [email protected] Mobile: 0420 990 927

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